We are proud to be working in partnership with Trafford Strategic Safeguarding Team. To find our more about the role of the partners please follow the link below:- 

https://www.traffordsafeguardingpartnership.org.uk/Home.aspx

Quick links

Children's Safeguarding policies & procedures | Adult Safeguarding policies & procedures | Resolving Professional Disagreements / Escalation Policy for Children’s Services | Our YouTube channel | Trafford Adult Social Care online portal |  Trafford Children's First Response Team | Levels of Need (Children)

Trafford Family Information Service (FIS)

At the Family Information Service they provide free, impartial, confidential information and advice to mums, dads, carers, young people and professionals on a range of subjects including: 

Childcare

They can support you find suitable registered childcare at a childminder, pre-school playgroup, day nursery and out of school provision.

Additional help finding childcare (Brokerage) is available if you:

• Have a 2 year old who is eligible for the free early education entitlement
• Have a child with special educational needs or who is disabled
• Are a disabled parent carer
• Have English as an additional language
• Are new to the area
• Are a parent carer who is starting or returning to work, education or training
• Are a first time expectant parent
• Have recently fostered or adopted a child

Advice on early education funding for two, three and four year olds, 30 hours childcare for working families and Tax Free Childcare.

SEND Local Offer

Local authorities have a duty to publish a Local Offer, setting out in one place information about what is available across education, health and social care for children and young people in Trafford who have special educational needs or are disabled (SEND). The information and web content within the Local Offer is managed by Trafford Family Information Service.

Outreach Service

Their locality‑based Outreach Officers ensure that accurate, accessible information is available in a variety of formats to meet the needs of the community.

Their Outreach Officers will also be based within Trafford’s Family Hubs, ensuring families can easily access information, advice and support within their local community.

They regularly support professionals who are working directly with families, helping them to provide the most accurate and up‑to‑date information.

The team also provide information stands at supermarkets, libraries, community buildings and a range of events across the borough.

If you do not live in Trafford or require services in another area find your local family information service.

Who to contact

Telephone: 0161 912 1053

E-mail: FIS@trafford.gov.uk

Website: Trafford Directory website

Facebook: http://www.facebook.com/TraffordFIS

Twitter: http://www.twitter.com/TraffordFIS

Where to go

Sale Waterside

Town Hall, 1
Waterside Plaza
Sale

Postcode: M33 7ZF

Time / Date Details

Monday to Friday, 9am to 4pm

Who is it for?

Ages

• All age

Supporting People With

• Learning disability
• Mental health
• Autistic Spectrum
• Communication
• Physical impairment
• Challenging Behaviour
• Profound or Multiple Needs
• Hearing impairment
• Visual impairment

Costs

Free

Availability

Referral Required?

No